Terms of Service/Use

Last updated:

See bottom section for amendment logs

This document outlines the rules and guidelines that governs the use of the Weblutions website along with products. By visiting, purchasing a product, or creating an account on this website these terms of services apply to the user. These Terms of Service (“Terms”) govern the users use of this website, applications, sold licensed software, or other associated platforms.

Business Details:
Business Name: Weblutions®
Contact Email: support@weblutions.com
Contact us: https://weblutions.com/contact

1. Definitions

  1. “Product(s)” is used to describe the application, licensed software, website, or any item sold on our online store.
  2. “You”, “Your”, and “User” is used to describe the end-user, often viewing and reading this page.
  3. “Use” and “Using” is used to describe your use of the product, by either downloading, installing, activating, or running the product.
  4. “Agreement” refers to this document

2. Information and Product Use

  1. When agreeing to this agreement your information is kept on a secure network to protect your data as best as possible.
  2. Using products in any way that is illegal (i.e. selling copyrighted works, threatening content) can result in breaching of this agreement. You can report any misconduct to abuse@weblutions.com with proof of breaching this section.

3. Third Parties and Security

  1. Some products require hosting to be put into a live World Wide Web environment. There is no restriction on where you can host the product to make it available. This mainly applies to products to be hosted on a Virtual Private Server (VPS) or another type of online server.
  2. You are responsible for the security of any owned product and not having this agreement breached. If the agreement is breached by a third party of yours, action can be taken against you and the others involved. It’s recommended to ensure this agreement is alongside the product to help protect yourself from breaching this agreement. See ‘Agreement Availability’ for more information.
  3. If you suspect your third party has breached this agreement contact Weblutions directly to help resolve the issue.
  4. We use the social media platform Discord as our community hub for support and general questions. Members in our Discord may give suggestions for any support requests made. We accept no liability for misinformation spread from community members. We do have a dedicated product support team which are able to give support on an official basis through this website.
  5. The product can only be used by the purchaser of the product, this includes for the use of the product. For example, using the product to host your friends store is not permitted. You can only use the product for projects/businesses you own and operate. Exceptions can be granted by requesting to support@weblutions.com.

4. Product Alterations

  1. You’re able to edit the contents of a product as long as it meets the agreement in every way listed.
  2. You’re not permitted to alter, modify, edit, delete, or change the license system integration in our products.
  3. You're not permitted to force, or attempt access into encrypted files, these being .sharf files.

5. Distributing Products

  1. No product is permitted to be re-distributed to other entities without written permission from Weblutions. This excludes a VPS and/or server hosting company as the product is still under your account through that company.

6. Agreement and Service Availability

  1. This Agreement must remain in its original state and must not be modified in any way.
  2. This Agreement must be alongside the product at all times and not be removed.
  3. If our system(s) including the license system is offline some of your own services may become offline as a result. We accept no liability in effected services.

7. Product Credits and Authors

  1. Removing credits from inside the products file(s) is prohibited.
  2. Some products may have other authors/creators not directly listed in the product files themselves. These credits can be found via the store page for the product.
  3. Do not take credit, authorship, or ownership for the product.

8. Payments and Refunds

  1. We currently only accept PayPal and Card transactions through the Stripe platform. We ourselves do not store payment information such as card or billing addresses.
  2. Refunds are handled per request. No guarantees are made for any refund request.
    To meet full refund requirements you must make the request within 14 days of purchase.
    Partial refunds can be made if it has been under 30 days since purchase dependant on usage.

Please note that once a refund has been granted upon request, the item and associated licenses will be removed and no longer be accessible or usable.

9. Product Warranty and Gain

  1. The product itself is not to be exploited for personal, financial or commercial gain.
  2. Responsibility for any damages caused by this product or its misuse rest solely with the user, as Weblutions or associated authors will accept no liability.

10. Agreement Violations

  1. Breaching and/or violating this agreement with a product can result in termination of services and loss of access to the Weblutions platform, services, and products.
  2. If found breaching this agreement, your access and associated license key(s) will be deleted or restricted;
  3. Additionally, your account on our system may be banned, deleted, or disabled.

11. Software as a Service (SaaS)

Weblutions provide most products as a service and as stated in sections above the user does not have any ownership, or authorship rights of the product. Weblutions reserves the right at any stage to revoke access to any product for any reasonable reason.

  1. FaxStore subscriptions are provided on a rental basis and once the subscription ends, is cancelled, or revoked the service, product, and licenses are revoked
  2. FaxStore instances collect data for internal and external use including but not limited to; statistic gathering, log and debug auditing, and general operational needs. Collected data is listed below.
  3. If data is shared on an external basis sensitive data that links to the users account isn't traceable. For example, revenue figures are not associated with a particular source.
  4. Collected FaxStore data include; domain, name, license key, IP address, version, account IDs, MySQL database name and host, user figures (total number of accounts per authorisation type), total revenue (lifetime), currency, enabled payment methods, generated audit logs, and total order count.
  5. some FaxStore data like the domain and license key are shared with TurboNode if the third-party hosting service is provided by them via an integrated sale.

Amendment Log

  1. Initial release of 2022 ToS ()
  2. Reduced the partial refund time from 60 days to 30 days in section 8.2 ()
  3. Updated from 'FAXES Gaming' business name to 'Weblutions'. Altered 2.3 to add email misconduct email. Added clause 3.6 ()
  4. Added 7.3 to be its own clause and not bundled with 7.1. Changed the faxes.zone domain to weblutions.com ().
  5. As Weblutions no longer is a parent entity of the Stronger Together Network we've removed the associated terms and conditions. Updated the company name from 'Faxes Weblutions' to 'Weblutions' in various locations. Updated our refund policy to reflect our values further ().
  6. Updated some language and removed irrelevant points, updated contact emails, added 4.3, edited 6.3, edited refund policy, added section 11

Old ToS - https://weblutions.com/tos-25-may-2020

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